NICE Systems is the leading provider of Insight from Interactions solutions
and value-added services, powered by the convergence of advanced analytics of unstructured multimedia content and transactional data – from telephony, web, email, radio, video and other data sources >>
February 2, 2010 - NICE Certified for Avaya Aura™, Delivering Maximized Performance and Reduced Costs for SIP-based Contact Center Environments more>>
January 19, 2010 - Cincinnati Bell to Reduce Customer Churn with an Integrated Interaction Analytics and Transactional Data Analytics Solution from NICE and AnswerOn more>>
December 14, 2009 - Major US Bank BB&T Selects NICE SmartCenter to Enhance Customer Service Provided by Contact Center Agents more>>
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