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The NICE Trading Surveillance solution is the financial industry's first cross-channel solution offering financial institutions powerful trading surveillance capabilities. Incorporating both Actimize's transaction analytics and NICE's multimedia analytics solutions, this cross-channel compliance solution extracts insights from trading interactions and transactions to boost trading surveillance and investigation, reduce risk and operational costs.

The NICE Trading Interaction Surveillance solution combines insight from transactional data with voice analytics to meet growing regulatory requirements for monitoring market abuse, insider trading and other regulatory issues. Under a single unified view, the solution automates and enhances trading surveillance and the effectiveness of regulatory investigations. Financial institutions can thereby significantly reduce risk and operational costs related to investigations.

The solution enables compliance officers to improve investigation processes and achieve broader and more effective cross-channel surveillance and investigations.

By automating transactions and interaction-based investigations, the NICE Trading Surveillance significantly reduces the costs associated with labor as well as significant time reduction when responding to regulatory inquiries. As regulations demand greater oversight of multi-channel trading activities including phone calls and trades, the solution offers a comprehensive and effective response to those needs.

To improve investigation processes, compliance officers can now identify suspicious trades and immediately locate calls relating to specific trades or incidents. Once the required call is identified, they can listen to the relevant call and attach it to an alert, expand the investigation, run eDiscovery procedures and more.