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| March 8, 2010 |
| American Airlines Leverages NICE Interaction Analytics to Enhance Customer Experience |
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| March 4, 2010 |
| NICE Adds Real-Time Analytics to its NICE SmartCenter Suite, Further Powering Customer Dynamics Optimization |
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| March 3, 2010 |
| NICE Introduces a New Methodology for Optimizing Customer Dynamics to Generate Maximum Business Value from Customer Interactions |
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| February 24, 2010 |
| Actimize, a NICE Company Positioned in Leaders Quadrant of Magic Quadrant for Web Fraud Detection |
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| February 17, 2010 |
| NICE Systems Reports Fourth Quarter 2009 and Full Year Results; Fourth Quarter Bookings and Backlog Reach All-Time High |
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| February 2, 2010 |
| NICE Certified for Avaya Aura™, Delivering Maximized Performance and Reduced Costs for SIP-based Contact Center Environments |
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| January 19, 2010 |
| Cincinnati Bell to Reduce Customer Churn with an Integrated Interaction Analytics and Transactional Data Analytics Solution from NICE and AnswerOn |
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| December 14, 2009 |
| Major US Bank BB&T Selects NICE SmartCenter to Enhance Customer Service Provided by Contact Center Agents |
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| December 10, 2009 |
| NICE Systems Wins Homeland Security Award for its Video Surveillance Solution
from GSN: Government Security News |
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| December 9, 2009 |
| NICE Introduces Multi-channel Interaction Analytics to Extract Insights from Multiple Customer Touch Points Beyond Voice, Improving Customer Satisfaction, Operational Efficiency, Cross-sell/Up-sell Capabilities |
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